Pre-launch notice: Tracked international shipping will be available at launch. Rates and delivery times vary by destination. Exact options and costs will be shown at checkout before you pay.
Each product page states its handling time (and production time for made-to-order pieces) before you buy. Consecrated items may require additional preparation days; this is always disclosed on the product page, never invented.
Delivery estimates depend on the destination and the carrier and are shown at checkout. International transit is typically counted in weeks, not days; we do not promise a fixed time for every country.
Every shipped order receives a tracking number by email once the parcel is handed to the carrier.
Some remote regions carry carrier surcharges or longer times; if your address is affected, we will contact you before shipping.
International orders may be subject to customs duties or import taxes charged by the destination country. Unless explicitly stated otherwise at checkout, these are the recipient's responsibility. We cannot guarantee that no duties will be charged.
Please double-check your address at checkout. If a parcel is returned or lost due to an incorrect address provided by the buyer, we will help arrange reshipment; additional postage may apply.
If tracking stalls abnormally, contact us — we will open a carrier investigation and, depending on the outcome, reship or refund.
Photograph the parcel and item within 7 days of delivery and contact us; we will replace or refund. See Returns & Refunds.
Customs and carrier delays are outside our control, but we will always assist in tracing a delayed parcel.
A small number of destinations may be excluded due to carrier or legal restrictions; the exact list is confirmed at checkout before launch.
预上线说明:正式上线后提供可追踪的国际配送;运费与时效因目的地而异。准确选项与费用将在付款前的结算页展示。
每件商品的发货处理时间(定制件另有制作周期)会在购买前写明于商品页。开光法物可能需要额外准备天数——一律如实标注,绝不编造。
时效取决于目的地与承运商,以结算页显示为准。国际运输通常以「周」计;我们不对每个国家承诺固定天数。
包裹交给承运商后,每单都会通过邮件收到追踪号。
部分偏远地区有承运商附加费或更长时效;若你的地址受影响,我们会在发货前联系你。
国际订单可能被目的国征收关税或进口税。除非结算页明确另有说明,该费用由收件人承担。我们无法保证一定不产生关税。
请在结算时核对地址。因买家提供地址有误导致退回或丢失的,我们会协助重新寄送;可能需要补付邮费。
追踪异常停滞时请联系我们——我们会向承运商发起调查,并视结果补发或退款。
请在签收后 7 天内拍下包裹与商品照片并联系我们,我们会补发或退款。详见退款与退货。
海关与承运商延误非我们所能控制,但我们一定协助查件。
少数目的地可能因承运或法律限制无法配送;准确清单将在上线前于结算页确认。